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Tenant satisfaction survey and reviews management

Increase your tenants retention rate and manage your tenants reviews

Reduce the turnover rate of your apartments / condos

Send an annual or seasonal satisfaction survey to your tenants.
This survey is anonymous and allows your tenants to express themselves freely.
The results allow you to improve your services.

Know how to avoid your tenants from leaving

You will be able to know departures in advance using precise statistics:

  • Who are the tenants who intend to leave and the reasons for their departure.
  • Satisfied tenants and the strengths of your management.

The survey is sent by email and / or SMS. To encourage tenants to respond, AppartMap will conduct a survey among participants and offer them a $ 1,000 travel credit.

Tenants survey packages

Up to 100 survey mailings per year

$ 100 per year

Up to 200 survey mailings per year

$ 175 per year

Up to 400 survey mailings per year

$ 250 per year

Up to 2500 survey mailings per year

$ 1000 per year

Manage the Google and Social networks reviews
your tenants post about your company and services

We offer guidance and counselling regarding the management of web reviews from customers. There is proper ways and wordings to use when responding to negative reviews of your company and services. This will help protect you from the escalation and propagation of negative reviews, and thus negative publicity, toward your organization. We also provide counselling and method toward an effective and legal way to gather positive and real customer reviews.

Get a free demonstration of our services
1-877-790-6022

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